Last updated: 20/06/2025
At THE LODGE AT PUNTA RICA, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us when you visit our website, submit a booking inquiry, or make a reservation through us or our third-party partners.
By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
We may collect the following personal data:
Contact Information: Name, email address, phone number
Booking Details: Dates of stay, number of guests, payment and billing details
Identification: Government-issued ID when required for verification
Technical Data: IP address, browser type, device identifiers, and usage patterns via cookies and analytics tools
Communication Records: Any emails, messages, or correspondence with us
We use your data to:
Process and manage your bookings
Communicate with you before, during, and after your stay
Verify your identity and comply with legal requirements
Improve our website and guest services
Send promotional materials or updates (only with your consent)
We will never sell your personal data to third parties.
We may share your data only in the following circumstances:
With Trusted Service Providers: Such as payment processors, booking platforms (e.g., Airbnb, Vrbo), and housekeeping or property management staff
To Comply With Legal Obligations: In response to lawful requests by public authorities
In the Event of a Business Transfer: Such as a merger or asset sale, where your data may be part of transferred assets
Our website may use cookies and similar technologies to:
Understand how users interact with the site
Customize user experience
Improve performance and security
You can adjust your browser settings to manage cookies or block them entirely.
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or storage is completely secure.
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Object to or restrict processing
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at the email below.
Our website or listings may link to third-party platforms or services. We are not responsible for their privacy practices. We encourage you to review their policies independently.
Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover that we have done so, we will delete it promptly.
We may update this policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services after updates constitutes your acceptance of the changes.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: thelodgeatpuntarica@gmail.com
📞 Phone: +50766335209
